Privacy Policy

Last Updated: 3 November 2025

1. Introduction

Welcome to CUPI ("we," "our," or "us"). This Privacy Policy describes how we collect, use, and protect your information when you use our mobile application (the "App"). By using the App, you agree to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

• Account information (email address, name)
• User preferences (communication tone, region)
• Profile information (optional demographic data)
• Chat screenshots/images you upload

2.2 Information Collected Automatically

• Device identifiers (device ID)
• Authentication tokens (Clerk ID for account management)
• Subscription and purchase data
• Chat history and generated responses
• Technical data (file timestamps, system boot time, disk space, active keyboards) for app functionality

2.3 Third-Party Services

We use third-party services that may collect information:

• Clerk (authentication): processes your account information
• OpenAI: processes chat images and generates AI responses
• RevenueCat: manages subscriptions and in-app purchases
• AWS S3: stores chat images securely

3. How We Use Your Information

We use the collected information to:

• Provide and maintain the App
• Authenticate your account and manage access
• Process chat screenshots and generate AI-powered responses
• Manage subscriptions and process payments
• Improve app functionality and user experience
• Store your chat history and preferences
• Communicate with you about your account and the App

4. Data Storage and Security

• Your data is stored securely using industry-standard practices
• Chat images are stored in encrypted cloud storage (AWS S3)
• Authentication credentials are managed through secure third-party services (Clerk)
• We implement technical safeguards to protect your data

5. Photo Library Access

The App requests access to your photo library to:

• Allow you to upload chat screenshots for processing
• Enable you to save images to your photo library (if you choose)

You can manage photo library permissions in your device settings at any time.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in these circumstances:

• With third-party service providers (Clerk, OpenAI, RevenueCat, AWS) necessary to operate the App
• When required by law or to protect our rights
• In connection with a business transfer (merger, acquisition, etc.)

7. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and associated data
• Opt out of certain data collection (by adjusting device permissions)
• Request a copy of your data

To exercise these rights, contact us at support@utopic-innovations.com.

8. Children's Privacy

The App is not intended for users under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. By using the App, you consent to such transfers.

10. Data Retention

We retain your information for as long as your account is active or as needed to provide the service. You can delete your account at any time, and we will delete your associated data in accordance with our retention policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of changes by updating the "Last Updated" date. Continued use after changes constitutes acceptance.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

support@utopic-innovations.com